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How to add a support widget to a Webflow site

Webflow doesn’t have a plugin marketplace, but it doesn’t need one for this: adding a support widget is just a Custom Code embed. You can have a floating support button live across your whole Webflow site in about two minutes.

This puts the widget on every page automatically.

  1. In the Webflow Designer, open Project Settings (or Site Settings) → Custom Code.
  2. In the Footer Code box (labelled “before </body> tag”), paste your snippet:
<script
  src="https://app.simplesupport.uk/widget/widget.js"
  data-key="your-api-key"></script>
  1. Save changes, then Publish your site.

The footer code runs on every published page, so the support button appears site-wide.

Note: Custom Code in Project Settings only runs on the published site, not in the Designer preview. Publish, then check your live URL.

A single page only

If you only want support on, say, a “Contact” or “Help” page, open that page’s settings (the gear icon next to the page name) → Custom CodeBefore </body> tag, and paste the same snippet there instead.

Brand it without touching Webflow

Set your colour, position, and (on paid plans) your logo from the SimpleSupport dashboard — the widget reads them at load time, so you never have to re-publish Webflow to restyle it.

Why not just use Webflow’s native form?

Webflow forms are great for capturing a submission, but they’re one-way: the message lands in your email (or a third-party integration) and the thread ends there. A support widget turns each request into a tracked ticket with a status and a two-way email thread, so “I never heard back” stops happening.

Set it up free: start here — 100 tickets a month, no credit card. New to ticketing? Read what is a support ticket.

Start free — no credit card

Add a ticket system to your website in one line of code. Free forever for 100 tickets/month.

Contact Us

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To start your trial, enter an invitation code. Anyone already on a paid plan can share one with you — they get a fresh one every week from their dashboard. No one to ask? .