GDPR by default
No tracking cookies. No consent banner needed. We store only what's necessary to run your support. Your European customers will thank you.
Free plan available · No credit card required
Add a helpdesk to your website.
One line of code.
Stop losing support emails in your inbox. SimpleSupport gives you a ticket system, email notifications, and a clean admin panel — installed in 2 minutes, not 2 days. No Zendesk bill.
Free plan forever · Upgrade when you need more
<script
src="https://app.simplesupport.uk/widget/widget.js"
data-key="your-api-key"></script>Support tickets lost in your email inbox
is not a strategy.
You know the feeling. A customer emails you. You reply. They reply. Three more emails follow. A week later, the original question is buried under 40 unread messages and that customer is already frustrated.
Zendesk is built for teams of 50. Freshdesk wants a credit card before you can see the dashboard. You just need something that works.
Up and running in 3 steps
No onboarding calls. No implementation consultants. No IT department required.
-
Create your account
Sign up free with Google, GitHub, or email. Get your API key instantly. Takes 30 seconds — no credit card, no phone number.
-
Paste one line into your website
One
<script>tag before your closing</body>. Works on WordPress, static sites, and anything in between. -
Answer tickets from your panel
Log into your admin panel. See all tickets. Reply with one click. Your customer gets an email and can reply back — every response is added to the same ticket thread. No messages lost, full conversation history in one place.
Everything you need.
Nothing you don't.
Under 50ms, anywhere
Runs on edge network — 300+ locations globally. Zero cold starts. Your widget loads instantly whether your customer is in London or Tokyo.
A clean admin panel
A ticket list that doesn't require a training course. Open, in progress, resolved. Filter, search, reply. That's it. Works on mobile too.
Not a contact form. A conversation.
Unlike a contact form that disappears after you click Send, every ticket is a two-way thread. Customers get notified when you reply and can respond directly — all from their inbox. No logins, no portals, no friction. On Pro, they can even start tickets by email.
Free plan that's actually useful
100 tickets/month, 1 seat, full access to the core features. Not a crippled demo — a real tool for small projects and early-stage products.
Your colors, your widget
Match your brand with one CSS variable. Or go full custom with the API. The widget is yours to style — without touching our code.
If your website has a <script> tag,
you're already compatible.
Five ways to add support, from dead-simple to fully custom.
Easiest
JS Widget
One script tag. Floating button. Customizable with CSS variables. Works everywhere.
WordPress
Install the plugin, paste your API key, done. No coding needed.
HTML Embed
An iframe that embeds the support form inline on any page.
Email Gateway
Customers email support@yourco.com. Tickets appear automatically. No widget needed.
REST API
Create tickets programmatically from your backend. Full OpenAPI documentation.
Start free. Pay when you grow.
No surprise invoices. No per-seat fees on the free plan. Just support.
Starter
Freeforever
For personal projects and early-stage products.
- 100 tickets/month
- 1 seat
- Widget with SimpleSupport branding
- Email notifications
- REST API access
Most popular
Pro
€15/month
For businesses with real support volume.
- 1,000 tickets/month
- 5 seats
- No SimpleSupport branding
- Email gateway (customers email you)
- Teams & departments
- Support analytics
14-day free trial · Cancel anytime
Business
€39/month
For teams that need full control.
- Unlimited tickets
- Unlimited seats
- White label (your brand only)
- Custom domain
- Web analytics (no cookies)
- Priority support
Common questions
- No. SimpleSupport runs on a global edge network. You just paste a script tag into your HTML — no server setup, no dependencies, no maintenance.
- No. The widget script loads asynchronously and weighs under 5KB gzipped. It does not block page rendering and does not affect your Core Web Vitals.
- Yes. We don't use cookies, don't track users across sites, and don't collect any data beyond what's needed for the support ticket itself (email, name, message). No consent banner required.
- On the free plan, new ticket creation is paused until the next month. Existing tickets remain accessible and you can continue replying. We'll email you before you hit the limit.
- Yes — on Pro and above. The free plan shows a small "Powered by SimpleSupport.uk" link. Pro removes all branding. Business adds full white-label support with your own logo and domain.
- On Pro+, you point an MX record at us for your support email (e.g. support@yourcompany.com). When a customer emails that address, a ticket is created automatically. When you reply from the panel, they get an email. The whole thread is linked.
Your customers are waiting.
Take 2 minutes.
Free plan, no credit card. Add professional support to your website right now.
Free forever · No credit card · Cancel anytime